We offer convenient, cost effective shipping options.
Using our Quick Ship program, by the time you place your order, we are going to fulfill within the same day and ship out immediately. The shipment should arrive within 2-7 business days depending on your choice of shipping methods and destinations. Any order received after 16:00pm PST will be fulfilled within the next day.
We are only able to ship to residential or commercial addresses in the 48 contiguous United States. FedEx/UPS Ground delivery is unable to deliver to PO Boxes, any military APO, FPO and DPO destination. We are unable to accommodate custom requests for deliveries, such as calling in advance, scheduling delivery dates, or leaving the package in a specific location. Any such requests will have to be arranged by the customer with FedEx/UPS directly after placing the order. Please contact us for delivery charges to Alaska and Hawaii.
If you have requested for specific delivery appointment and you miss the appointment, it will be your responsibility to contact FedEx/UPS for any rescheduling.
Track Your Order
When your order has been shipped, you'll receive a shipping confirmation and tracking number via email. The tracking information can take up to 24-48 hours to update, so don’t worry if it doesn't show up immediately. Please make sure to input the correct email address in order to receive your tracking info.
Changes to Your Order
If you change your mind after your order has been placed, there will be an additional fee charge since we work to have all orders dispatched to you soonest possible. Therefore, we always recommend for you to check on your order at checkout.
Shipping charges are non-refundable if you cancel your order after it has been shipped from our warehouse. There will be a re-routing charge for any changes of the delivery address after your order has been shipped.
Damages and Defective Products
Our packaging is created to minimize the risk of damages during transportation. And, we have product quality control and inspection routines in place before all our products ship. In the unlikely event that your product arrives damaged or missing parts, please notify us within 72 hours of receipt of the product, we will request you to provide photos of the damaged product or parts along with the shipping address and order details. Further information can be found on our Warranty Page.
All prices are in US dollars and subject to any applicable taxes according to state and local laws. Product availability, prices and delivery rates are subject to change. We do reserve the right to restrict any orders of items.